Some of the most disrespectful employees I've ever dealt with. Went once a few years ago and refuse to go back.
Great service, I needed something to be printed and the gentlemen that helped me assisted me through the whole process making sure it was going to come out as needed.
Worst Staple I been to in my life! I want there November 30th to drop off an poster to be laminated. The young lady god bless her soul didn't know how to read a measurement tape correctly and told me that she can't take my payment now because she don't know what might happen to the poster? "Okay" Re-insuring at its finest, anyway she took down my name and number and told me that she would call me by 4 to pick it up that day once it was ready. Its Dec 4th I got no phone or email saying that anything was ready immediately I was thinking that it was ruining or something. Than I call the store today and they tells me that it is ready and the employees are not suppose to call the customers and let them know when its ready when they walk into the store. This is what the manager told me who is training these employees? When I called the store they was close its was 9 at night so I gave them a call this morning and the manager tells me I pretty can't get a courtesy call. Worst customer services skills they don't even know their own procedures.
Xmas eve and all staff were Very helpful and pleasant especially lady who put documents on my thumb drive and made my copies. Thank you all very, very much!!!!! HAPPY HOLIDAYS TO ALL !!!!!!!!!!!
If you're ready this post and don't mind driving 45 minutes to experience personalised customer service, then please shop at Staples in West Minister.
Staples is a US Electronics Store based in Westminster, Maryland. Staples is located at 405 N Center St, Westminster, MD 21157, USA.
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